Right of withdrawal

• You have the right to cancel this contract within fourteen days without giving any reason.
• The statutory right of withdrawal applies exclusively to contracts concluded online. A revocation is only possible within 14 days after the conclusion of the contract.
• The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.
• To exercise your right of withdrawal, you must notify us (PicturePeople GmbH, Burgstraße 15-19 , 44867 Bochum, phone number: 0234 5200520, email: info@picturepeople.de) about your decision to revoke this contract by means of a clear declaration (e.g. a letter sent by mail, fax or email). You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory.
• In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

• If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For the repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
• You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
• You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
• You shall bear the direct costs of returning the goods.
• You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
• Unless otherwise agreed by the parties, the right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Sample cancellation form